A MAJOR CHANGE IS IN THE MAKING FOR ONE OF THE NATIONS LEADING HEALTH CARE PROVIDERS

FOR IMMEDIATE RELEASE

Press Only Contact: Lynn Northrop,
Quality Management Director
800-257-8715 ext 124
VeriCare Management, Inc.
4715 Viewridge Avenue #230
San Diego, CA 92123-1680
http://www.vericare.com
press@vericare.com

Senior Psychology Services, one of the largest group providers of mental health care for the elderly in the U.S., announced that as of March 15, the company's name has changed to VeriCare. VeriCare is a multi-state mental health services organization, specializing in the care of older adults residing in nursing homes and residential facilities. Because its services now reach beyond psychology, and in some cases, beyond seniors, the change to VeriCare more accurately reflects the evolving scope of services they offer.

Although the company began providing services in San Diego, California, it quickly grew to other cities and states. VeriCare is now one of the largest groups of its kind in the country, with over 1,000 contracts with nursing homes in eight states and over 300 professional staff, including psychologists, psychiatrists, clinical social workers and advanced practice nurses. For over a decade the company has been committed to enhancing the quality of life for older adults and their families. VeriCares' positive, national reputation was built upon this commitment and dedication. Only the name VeriCare is new. The company's identity, values, and purpose remain unchanged.

Surviving ten years in this industry is a tribute to the persistence of the company, faced with many barriers to service delivery and occasional medical reviews of services, not uncommon for any healthcare provider working within the Medicare system. "Because we are steadfast in our devotion to ethical practice and quality care, we have risen above the challenges of Medicare reviews, managed care, and mergers and acquisitions in the LTC industry," says company President and co-founder, Dr. Joseph M. Casciani. "By successfully negotiating these challenges, we have become a stronger company, surviving many others in the field."

The specialty work that VeriCare does is relatively new within the healthcare arena. The company’s mental health practices deliver an array of services, including individual, family and group psychotherapy, training classes for nursing home staff, and specialized programs for patients undergoing short-term rehabilitation and for residents who are in the early to middle stages of dementing illnesses. These specialized programs, tailored to the individual needs of the residents, have distinguished SPS, now VeriCare, from other groups of its kind. The company's emphasis is to respond to patients' needs through responsible and cost-effective mental and behavioral health treatment, with the desired outcomes of improved quality of life, the highest possible functional ability and decreased overall healthcare expenditures.

The evidence from numerous research investigations has revealed that a majority of nursing home residents exhibit symptoms that meet the criteria for a psychiatric diagnosis, yet fewer than 5% of these residents receive mental health services. And, with the steady increase in the size of the 65-and-over population, the demand for these services can be expected to continue.

VeriCare Management, Inc.
4715 Viewridge Avenue #230
San Diego, CA 92123-1680
(800) 257-8715

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Your Partner for Meeting the
Mental Health Needs of the Elderly

Welcome.

On these pages, you will learn more about our clinical programs and the delivery of quality mental health and behavioral health care to older adults. We encourage you to peruse the following pages. This will help you to develop an appreciation for our standards and ethical guidelines, and for the ways we conduct our business.
If you are looking for quality, convenience and professionalism in your mental health provider, Vericare wants to partner with you.

Our plans for this year will bring us into other states. If you are a facility, or if you are a part of a chain that is located in a state other than where we are currently working, please let us know of your interest. There may be an opportunity for contracting with you, and we would like to discuss this possibility with you


 

WHY YOU NEED A MENTAL HEALTH AND
BEHAVIOR MEDICINE SERVICES PARTNER


Many caregivers have always believed that the elderly have special mental health requirements. New evidence confirms those beliefs, and new regulations have made the issues more urgent.
  • 40% of nursing home residents exhibit symptoms of depression.
  • Among the 2/3’s of nursing home residents with a mental disorder, fewer than 5% receive treatment.
  • 40% of dementia patients have additional psychiatric symptoms.
  • Depression in nursing home residents is associated with increased staff care time.
  • Government regulations demand more emphasis on therapy and discourage reliance on psychotropic medication or physical restraint.
Additionally, as of January 2002, Medicare has formally recognized the value of psychological services provided to individuals in recovery or management of medical conditions. On the basis of a medical disorder only, older adults may now get behavior medicine assessment and treatment services to aid in the prevention, treatment, or management of acute or chronic medical disorders.

Referrals are made by the primary care physician, facility staff, family member, or are self-referred by the resident

The Challenge of Meeting Mental Health and Behavior Medicine Needs

Despite the need and genuine concerns among nursing home administrators, it has not been easy to provide this care for residents. Some of the practical questions have been:
  • How do you know when mental health and behavior medicine care is needed?
  • What steps must be taken to obtain resident and family agreement?
  • Can adequate reimbursement be obtained?
  • Which provider should you recommend?

A Solution at No Cost to Your Facility

Vericare was formed to make high quality mental health care a routine and convenient adjunct to your current programs. All of the services we provide are paid for by Medicare, Medicaid, private carriers or by the resident, with no cost to your facility. We furnish the administrative help you need to set up and operate a mental health and behavioral health services program.

Our Providers will become part of your treatment team, provide input for your care plans and develop a collaborative relationship with physicians and ancillary service providers.

These services are covered by most insurance payers, including:

Medicare
Medicaid/MediCal

Managed Care
Private Insurance

GETTING STARTED


If you are looking for quality, convenience and professionalism in your mental health provider, VeriCare wants to partner with you.


Putting our program into your facility is as simple as a phone call. We will contact you and help you assess your needs. If you select us as your facility’s mental and behavioral health service provider, our local staff will take care of the details.

Please let us show you how simple it can be to add our services to your facility.    
Inquire

THE Vericare PROGRAM

The services we provide are based on the needs of your residents. Our providers are all licensed and thus qualified to administer evaluations to help determine the best treatment plan for the individual resident. In addition to these initial evaluations, treatment alternatives include:
  • Individual psychotherapy for residents who can participate in and benefit from a one-on-one format, improving coping and adjustment skills, enhancing quality of life and provides insights into the resident’s special needs
  • Group therapy which offers the benefits of interaction, socialization and peer support
  • Family therapy to help family members deal with the feelings generated by placing a loved one in the care of others, such as helplessness, guilt or frustration, and to develop problem solving skills
  • Family support groups providing a forum for ongoing support and problem resolution for family members
  • Specialized programs to individualize the mental health and behavioral health
    needs of your residents. These programs provide comprehensive assessment and interventions for dementia patients, geared to their functional ability, with less reliance on medication or restraint, and assists the treatment team with residents who are not progressing in their rehabilitation
  • Residential services developed for assisted, independent living and other residential settings for the elderly
THE BENEFITS Vericare OFFERS YOUR FACILITY
Although current information and changing laws make programs like ours virtually mandatory, we believe the positive benefits are even more significant.


Your residents benefit from

  • improved mental functioning and increased sense of well-being;
  • reduced anxiety and fearfulness;
  • better adjustment to a new lifestyle and reduced functioning – medical evidence even implies that reducing depression can improve outlooks for physical illnesses and extend longevity in the case of terminal conditions.

Your staff members benefit since

  • residents will be easier to treat; untreated residents add to the burden of care;
  • problem behaviors can be reduced or better controlled, especially among those residents with advanced dementia, often with fewer restraints; they develop more effective communication approaches to enhance their caregiving;
  • employee morale increases due to increased knowledge and effectiveness in dealing with mental health issues.

Your facility benefits from

  • better positioning to comply with OBRA regulations and other licensing requirements affecting psychoactive medications and behavioral interventions;
  • gaining an important marketing advantage for attracting new residents;
  • comprehensive programs at no cost to your facility.

A COMPARISON OF MENTAL HEALTH SERVICES

When comparing mental health services, asking these questions will help you in your search. Vericare is large enough to change an industry, yet personal enough to fit into your facility. These standards reflect our attention to quality resident care, and our dedication to meeting the needs and expectations of your facility.

DOES THE MENTAL HEALTH PROVIDER:
Have a mission statement that emphasizes quality of care and customer service?
Have a management structure that emphasizes ethics and regulations?
Have long term care as 100% of their focus?
Employ LICENSED Providers and provide you with current license/malpractice information on their providers?
Offer specialized service tracks like Behavior Management and Rehabilitation as well as AIMS testing?
Offer inservice training and specialized consulting as an integral part of their program?
Conduct an extensive orientation with the provider before placement into your facility?
Provide APA-approved continuing education for their psychologist providers on a bimonthly basis and provide updates, current articles, and documentation essentials through monthly mailings?
Review cases, programs, and facility needs every quarter with your IDT?
Conduct an ongoing concurrent and retrospective quality review process utilizing a full time QM Director?
Have a Regional Psychologist/Director with long-term care experience responsible for hiring, training, evaluating, and overseeing the provider and program quality?
Employ Program Coordinators with long term care experience whose priority is to ensure a smooth, "user friendly" program?
Assure you through a check and balance system that residents are not seen without a physician order?
Provide an organized intake process that insures the resident's and/or responsible party's consent to receive treatment and to bill before any services are provided?
Document service delivery to facilitate your care planning process and revenue enhancement?
Provide an inservice on the interface between the MDS and Quality Indicators and psychological functioning?
Have separate professional corporations that can employ and place psychiatrists, nurse practitioners, and clinical nurse specialists to assist with medical consultation and work alongside the mental and behavioral health providers?

CUSTOMER SATISFACTION

How Our Customers Rate Vericare:


90%  Agree our services are helpful in
improving the resident’s quality of life.

94%  Agree that our documentation is
easily integrated into their care plans.
Customer satisfaction reflects our attention to quality resident care, and our dedication to meeting the needs and expectations of your facility.
90%  Report our providers demonstrate an understanding of OBRA and state regulations.
98%  Rate the provider as professional in demeanor.
87%  Feel our services are helpful in reducing the staff’s burden of care.
94%  Agree our providers build strong relationships with the facility’s staff.
QUALITY – Vericare improves the quality of life of residents and reduces the burden of care for staff
TEAMWORK – Vericare works closely with the IDT for integrated service delivery
COMMUNICATION – throughout the treatment planning and documentation process

UNIQUE Vericare FEATURES THAT ILLUSTRATE
OUR PROGRAMS IN ACTION:

 


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