| Vericare Monograph 3 |
February, 2003 |
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| Medical
cost offset and behavior health
LYNN
NORTHROP, PHD |
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Professionals are challenged
with balancing the seemingly competing objectives of providing high
quality care while keeping costs down. The escalating cost of providing
health care presents a major challenge to the long-term care (LTC)
industry. And yet, the primary mission of LTC facilities remains to
provide quality care and service. |
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| Overview |
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Administrators, nurses, aides, and other professionals
are challenged with balancing the seemingly competing
objectives of providing high quality care while keeping
costs down. A large body of research has emerged in
recent years indicating that behavioral health services
can reduce or offset the costs of providing care in a
variety of health care settings, including long-term
care (1 Pallack, et al, 2 Friedman, et
al, 3 Chiles, et al). One study illustrated
the cost savings obtained when behavioral health
services were provided post-operatively for hip-fracture
patients undergoing rehabilitation in a nursing |
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Empirical
findings quantify advantages of attending to the whole
patient, healing mind and body. Vericare psychologist Dr
Kevin Jones helps a resident at RHC in Baytown,Texas.
Photo by Elaine Moreschi, with permissions. |
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home.
Patients receiving behavioral services experienced one-third as many
complications and were nine times more likely to resume pre-fracture
levels of functioning. They required less wound care, less
assistance with transfers and personal care, and fewer pain
medications (4 Strain, et al ). |
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| Reduction in medication |
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Decreases in the need for common prescription
medications have been linked to behavioral interventions. In addition to
reducing the need for pain medications, behavior therapy has been shown to
decrease use of hypertension (5 Fahrion, et al ) and chronic
obstructive pulmonary disorder (6 Kemper, et al ) medications. In a
number of studies, behavior therapy has been shown to be equal to or more
effective than more costly drug treatments. For example, sleep hygiene
training was shown to be more effective than Restoril (7 Morin, et al ).In
another study, relaxation training and drug therapy were equally effective
in diminishing essential tremor. However, patients in the relaxation group
reported fewer depressed moods and less tremor-related disability than did
the patients in the drug treatment group (8 Lundervold, et al ).
Decreased medication usage translates to significant savings for skilled
nursing facilities that are reimbursed through the Prospective Payment
System (PPS). Residents and families who pay for their own medications also
stand to benefit. These and other benefits of an integrated behavior
health program can be high- lighted when viewing long-term care services,
as they clearly offer another, more comprehensive, level of professional
care. |
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| Expenses of clinical depression |
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Depression is perhaps the most prevalent psychiatric
diagnosis in nursing homes, and the diagnosis for which there is the
largest body of evidence for the efficacy of behavioral interventions in
the elderly. It is estimated that as many as 40% of nursing home residents
suffer from moderate to severe depression (9 Randall ). Research
suggests that depression results in increased staff care time, even after
controlling for physical illness and disability (10 Fries, et al).
Thus, in addition to improving residents quality of life, behavioral
interventions for depression can reduce staff care time and thus reduce
operating costs to the facility. |
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| Quality of Life |
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It should be added that a large proportion of depressed
older adults go undiagnosed and thus untreated. Only about half of the
3,410 older adults in a University of Minnesota study who scored in the
depressed range on the Geriatric Depression Scale were identified as
depressed by their physicians (11 Rolnick). Clearly, if these
individuals go unidentified and untreated, nobody benefits. In a recent
inter view, Dr Deb Frazer, Director of Behavioral Health Services for
Genesis Health Ventures, offered her perspective on the advantages of
calling on a psychologist. Frazer states, "In today’s pharmacological
climate, we sometimes jump too quickly to a pill for solving our patients’
problems. There is great value in someone having time to sit down and talk
with a resident. Residents and families place value in this, as do nursing
staff. Psychologists have the rare luxury of being paid by Medicare for
spending the time to listen and to help an individual solve problems. Even
in the PPS environment, a LTC community can request psychological services
at no cost to the community." |
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| Under utilization |
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Despite strong empirical and anecdotal evidence of the
cost offsets of behavioral health services in long-term care, savings in
cost have gone largely unrealized. Although researchers suggest that 67% of
nursing home residents warrant at least one psychiatric diagnosis, only
4.5% of those with a diagnosis receive mental health services (12 Burns,
et al ).Based on the US Department of Health and Human Service’s 1999
survey (13 Jones), there were 1,628,300 residents in US nursing
homes, so there were over one million Americans suffering psychiatric
problems and less than 50,000 getting care for those problems. |
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| Conclusion |
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Several hurdles must be
overcome if we are to eliminate this discrepancy between the need for
behavioral healthcare versus the actual provision of care:
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Behavioral health
professionals need to do a better job of making the LTC industry aware
of the clinical benefits and cost offset potential of an integrated
behavioral health program.
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Residents, families,
and LTC staff need to be helped to overcome the stigma of mental illness
that sometimes prevents referrals or consent for service.
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Behavioral health
services need to be made more available in LTC facilities.
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| References |
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- Pallack M, Cummings N, Dorkan H. Medical costs, Medicaid and managed
mental health: The Hawaii study. Managed Care Quarterly 1994; 2(2): 64
-70.
- Friedman R, et al. Behavioral Medicine, Clinical Health Psychology,
and Medical Cost Offset. Health Psychology 1995; 14(6): 509 -18.
- Chiles J, Lambert M, Hatch, A. The impact of psychological
interventions on medical cost offset: A Meta-analytic review. Clinical
Psychology: Science & Practice 1999; 6 (2): 204 -20.
- Strain, et al. Cost-offset from behavioral consultation: Liaison
intervention with elderly hip fracture patients. American Journal of
Psychiatry 1991; 148: 1044 -49.
- Fahrion S, et al. Biobehavioral treatment of essential hypertension:
A group outcome study. Biofeedback and self-regulation 1987; 11:
257-278.
- Kemper D, Lorig K, Mettler, M. The effectiveness of medical
self-care interventions: A focus on self-initiated responses and
symptoms. Patient Education & Counseling 1993 ;21: 29 -39.
- Morin C, et al. Behavioral and pharmacological therapies for late
-life insomnia: A randomized controlled trial. Journal of the American
Medical Association 1999; 281(11): 991-9.
- Lundervold D, Belwood M, Craney J, Poppen R. Reduction of tremor
severity and disability following behavioral relaxation training.
Journal of Behavior Therapy & Experimental Psychiatry 1999; 30(2): 119
-135.
- Randall,T.Demographics of the aging and the aged: Awaiting
unprecedented looming of the elder boom. Journal of the American Medical
Association 1993; 269: 2331-2.
- Fries B, et al. Mental dysfunction and resource use in nursing
homes. Medical Care 1993; 31: 898-920.
- Rolnick S, Nitz N. Clinical detection of depression among community
based people with self-reported symptoms of depression. Journal of
Gerontology 1998; (Medical Sciences) 53A(3): M92-M101.
- Burns B J, Wagner HR,Taube JE, Magaziner J, Permutt T, Landerman LR.
Mental health service use by the elderly in nursing homes. American
Journal of Public Health 1993; 83: 331-7.
- Jones A. The National Nursing Home Survey:1999 summary, National
Center for Health Statistics. Vital Health Statistics 2002; 13(152).
Available from the National Center for Health Statistics, U.S.
Department of Health and Human Services, Centers for Disease Control and
Prevention, Hyattsville, MD, June 2002,DHHS Publication No.(PHS)
2002-1723.
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© 2003 Vericare Management, Inc. |
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Vericare (formerly Senior Psychology Services) is a
national provider of mental and behavior health services, primarily to
long-term care facilities. After twelve years, it has become the largest such
service with over 1,000 client facilities. Vericare employs over 300
psychologists, psychiatrists, social workers, and other qualified
professionals in eight states. |
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# # #
Vericare Monograph 3
Medical cost offset and behavior health
by Lynn Northrop, PhD
Download monograph in .pdf format
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Reprints of these monographs are available on request:
Monograph 1, The metrics of care and cost in long-term care facility
operations relative to psychological health of residents
Monograph 3, Medical cost offset and behavior health |
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Vericare
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Your Partner for Meeting the
Mental Health Needs of the Elderly |
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Welcome.
On these pages, you will learn more about our clinical programs and the delivery of
quality mental health and behavioral health care to older adults. We encourage you to
peruse the following pages. This will help you to develop an appreciation for our
standards and ethical guidelines, and for the ways we conduct our business.
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| If you are looking for quality, convenience and professionalism in your mental health
provider, Vericare wants to partner with you.
Our plans for this year will bring us
into other states. If you are a facility, or if you are a part of a chain that is located
in
a state other than where we
are currently working, please let us know of your interest. There may be an
opportunity for contracting with you, and we would like to discuss this possibility with
you |
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WHY YOU
NEED A MENTAL HEALTH AND
BEHAVIOR MEDICINE SERVICES PARTNER |
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Many caregivers have always believed that the elderly
have special
mental health requirements. New evidence confirms those beliefs, and new regulations have
made the issues more urgent.
- 40% of nursing home residents exhibit symptoms of depression.
- Among the 2/3s of nursing home residents with a mental disorder, fewer than 5%
receive treatment.
- 40% of dementia patients have additional psychiatric symptoms.
- Depression in nursing home residents is associated with increased staff care time.
- Government regulations demand more emphasis on therapy and discourage reliance on
psychotropic medication or physical restraint.
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| Additionally, as of January 2002, Medicare has formally
recognized the value of psychological services provided to
individuals in recovery or management of medical conditions. On the
basis of a medical disorder only, older adults may now get behavior
medicine assessment and treatment services to aid in the prevention,
treatment, or management of acute or chronic medical disorders.
Referrals are made by the primary care physician, facility staff, family member, or
are self-referred by the resident |
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The Challenge of Meeting Mental Health and Behavior
Medicine Needs |
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Despite the need and genuine concerns among nursing home administrators, it has not
been easy to provide this care for residents. Some of the practical questions have been:
- How do you know when mental health and behavior medicine care is needed?
- What steps must be taken to obtain resident and family agreement?
- Can adequate reimbursement be obtained?
- Which provider should you recommend?
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A Solution at No Cost to Your
Facility |
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Vericare was formed to make high quality mental health care a routine and convenient
adjunct to your current programs. All of the services we provide are paid for by Medicare,
Medicaid, private carriers or by the resident, with no cost to your facility. We furnish
the administrative help you need to set up and operate a mental health and behavioral
health services program.
Our Providers will become part of your treatment team, provide input for
your care plans and develop a collaborative relationship with physicians and ancillary
service providers.
These services are covered by most insurance payers, including:
Medicare
Medicaid/MediCal |
Managed Care
Private Insurance |
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Putting our program into your facility is as simple as a phone call. We will contact you
and help you assess your needs. If you select us as your facilitys mental and
behavioral health service provider, our local staff will take care of the details.
Please let us show you how simple it can be to add our services to your facility.
Inquire
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The services we provide are based on the needs of your residents. Our
providers are all licensed and thus qualified to administer evaluations to help determine
the best treatment plan for the individual resident. In addition to these initial
evaluations, treatment alternatives include:
- Individual psychotherapy for residents
who can participate in and benefit from a one-on-one format, improving coping and
adjustment skills, enhancing quality of life and provides insights into the
residents special needs
- Group therapy
which offers the
benefits of interaction, socialization and peer support
- Family therapy to help family
members deal with the feelings generated by placing a loved one in the care of others,
such as helplessness, guilt or frustration, and to develop problem solving skills
- Family support groups
providing a forum for
ongoing support and problem resolution for family members
- Specialized programs
to individualize the
mental health and behavioral health
needs of your residents. These programs provide comprehensive assessment and interventions
for dementia patients, geared to their functional ability, with less reliance on
medication or restraint, and assists the treatment team with residents who are not
progressing in their rehabilitation
- Residential services developed for assisted,
independent living and other residential settings for the elderly
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THE BENEFITS Vericare OFFERS YOUR FACILITY |
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| Although current information and changing laws make programs like ours virtually
mandatory, we believe the positive benefits are even more significant.
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Your residents benefit from
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- improved mental functioning and increased sense of well-being;
- reduced anxiety and fearfulness;
- better adjustment to a new lifestyle and reduced functioning medical evidence
even implies that reducing depression can improve outlooks for physical illnesses and
extend longevity in the case of terminal conditions.
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Your staff members benefit since
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- residents will be easier to treat; untreated residents add to the burden of care;
- problem behaviors can be reduced or better controlled, especially among those residents
with advanced dementia, often with fewer restraints; they develop more effective
communication approaches to enhance their caregiving;
- employee morale increases due to increased knowledge and effectiveness in dealing with
mental health issues.
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Your facility
benefits from
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- better positioning to comply with OBRA regulations and other licensing
requirements affecting psychoactive medications and behavioral interventions;
- gaining an important marketing advantage for attracting new residents;
- comprehensive programs at no cost to your facility.
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A COMPARISON OF MENTAL HEALTH SERVICES |
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| When comparing mental health services, asking these questions will help
you in your search. Vericare is large enough to change an industry, yet personal enough to
fit into your facility. These standards reflect our attention to quality resident care,
and our dedication to meeting the needs and expectations of your facility. |
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DOES THE MENTAL HEALTH
PROVIDER: |
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Have a mission statement that emphasizes quality of care and
customer service? |
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Have a management structure that emphasizes ethics and
regulations? |
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Have long term care as 100% of their focus? |
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Employ LICENSED Providers and provide you with current
license/malpractice information on their providers? |
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Offer specialized service tracks like Behavior Management
and Rehabilitation as well as AIMS testing? |
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Offer inservice training and specialized consulting as an
integral part of their program? |
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Conduct an extensive orientation with the provider before
placement into your facility? |
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Provide APA-approved continuing education for their
psychologist providers on a bimonthly basis and provide updates, current articles, and
documentation essentials through monthly mailings? |
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Review cases, programs, and facility needs every quarter
with your IDT? |
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Conduct an ongoing concurrent and retrospective quality
review process utilizing a full time QM Director? |
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Have a Regional Psychologist/Director with long-term care
experience responsible for hiring, training, evaluating, and overseeing the
provider and program quality? |
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Employ Program Coordinators with long term care experience
whose priority is to ensure a smooth, "user friendly" program? |
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Assure you through a check and balance system that residents
are not seen without a physician order? |
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Provide an organized intake process that insures the
resident's and/or responsible party's consent to receive treatment and to bill before any
services are provided? |
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Document service delivery to facilitate your
care planning process and revenue enhancement? |
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Provide an inservice on the interface between
the MDS and Quality Indicators and psychological functioning? |
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Have separate professional corporations that
can employ and place psychiatrists, nurse practitioners, and clinical nurse specialists to
assist with medical consultation and work alongside the
mental and behavioral health providers? |
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How Our Customers
Rate Vericare: |
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90% Agree our services are helpful in
improving the residents quality of life.
94% Agree that our documentation is
easily integrated into their care plans.
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90% Report our providers demonstrate an understanding of
OBRA and
state regulations.
98% Rate the provider as professional in demeanor.
87% Feel our services are helpful in reducing the staffs burden of care.
94% Agree our providers build strong relationships with the facilitys staff. |
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QUALITY
Vericare
improves the quality of life of residents and reduces the burden of care for staff |
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TEAMWORK
Vericare works closely with the IDT
for integrated service delivery |
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COMMUNICATION
throughout the treatment planning and documentation process |
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UNIQUE
Vericare FEATURES
THAT ILLUSTRATE
OUR PROGRAMS IN ACTION: |
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